How Do I Cancel and Request a Refund for My Quicken Simplifi Subscription? | Quicken Simplifi Help Center (2024)

While we may not have been what you were looking for, we want to thank you for giving us a shot! The process for canceling your Quicken Simplifi Subscription will vary depending on where you signed up, so please be sure to select the appropriate option below for the steps applicable to you.

If you'd like to request a refund, you have 30 days from the date of purchasing a yearly Subscription to do so. We don't offer refunds for monthly Subscriptions.

Note: After canceling your Quicken Simplifi Subscription, you will still be able to access Quicken Simplifi until your Subscription expires. The only exception is when requesting a refund, as processing a refund will cancel your Subscription effective immediately.

Depending on where you signed up for Quicken Simplifi, you'll need to cancel either through your mobile App Store or through Quicken Simplifi directly. Once you follow the steps below, Quicken Simplifi will automatically cancel your subscription as of your expiration date, which means you'll continue to have access to Quicken Simplifi until your subscription expires.

If you signed up through the Apple App Store on your iPhone:

  1. Open the ⚙️ Settings app on your device.

  2. Tap your name, then tap Subscriptions.

  3. Next, tap the subscription that you want to manage.

  4. Tap Cancel Subscription. If you don't see Cancel Subscription, the subscription is already canceled and won't renew.

Note: If you don't see "Subscriptions" in the Settings app, tap "iTunes & App Store" instead. Tap your Apple ID, then tap View Apple ID. Sign in, scroll down to Subscriptions, then tap Subscriptions.

If you signed up through the Google Play Store on your phone:

  1. First, open the Google Play Store App on your device.

  2. Make sure you're signed in to the correct Google account (the one with the subscription!)

  3. Tap Menu, then Payments & Subscriptions.

  4. Select Subscriptions.

  5. Select the subscription you want to cancel.

  6. Tap Cancel subscription.

  7. Follow the instructions.

Note: If you don't see your subscription, ensure you're signed into the correct Google account.

If you signed up directly through the Quicken Simplifi website:

  1. Go to quicken.com/my-account and sign in.

  2. Under Subscriptions, select Manage.

  3. Then, under the Quicken Simplifi subscription, click Manage Subscription.

  4. Next, click Cancel Renewal.

  5. Complete cancelation by selecting I'd still like to Cancel.

  6. Once canceled, you'll see a “Renewal Cancelled” message.

Important: If you don't have the Cancel Renewal option, your subscription was established through the app store on your device. Scroll up for instructions on how to cancel through either Google Play or Apple App Store.

If you are an annual subscriber, you have 30 days from the date of purchase to request a refund.

If you established your annual subscription through your mobile app store (Google Play or Apple App Store), you'd need to request a refund from them directly. To do so, select the applicable link below:

If you established your account through Quicken Simplifi directly and are within 30 days of purchase, please contact our customer care team through the Help Center to process your request.

If you need any assistance or have questions about canceling your Quicken Simplifi Subscription, please don't hesitate to contact our amazing Support Team!

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Quicken Simplifi Subscription Questions

How Do I Cancel and Request a Refund for My Quicken Simplifi Subscription? | Quicken Simplifi Help Center (2024)

FAQs

How Do I Cancel and Request a Refund for My Quicken Simplifi Subscription? | Quicken Simplifi Help Center? ›

Refund Policy

The Subscription Release of Quicken (Windows and Mac): 30-day money back satisfaction guarantee from the date of your Quicken purchase or subscription auto-renewal (not including shipping and handling fees).

Can you get a refund on Quicken subscription? ›

Refund Policy

The Subscription Release of Quicken (Windows and Mac): 30-day money back satisfaction guarantee from the date of your Quicken purchase or subscription auto-renewal (not including shipping and handling fees).

What happens if I cancel Quicken subscription? ›

The Quicken Data Access Guarantee means that whether you renew your subscription or not, you'll always have full access to and ownership of your data.

How do I contact Simplifi support? ›

How to Contact Support
  1. Access Support through the Web App. You can access Quicken Simplifi Support directly from the Quicken Simplifi Web App by hovering over the panel on the left-hand side and selecting Help Center:
  2. Access Support through the Mobile App. ...
  3. Access Support from the Help Site.

How do I process a refund? ›

A payment refund is a process where the merchant returns the money paid by the customer for a particular service. In this process, the customer sends a refund request to the merchant, to which the merchant responds by initiating the refund process and sending money back to the customer's bank account.

Can you cancel a refund? ›

Depending on the type of refund, you might be able to cancel a refund before it reaches the customer. Some card refunds support cancellation for a short period of time. The refund must not have been processed as a charge reversal.

How do I cancel a Quicken payment? ›

On the Payments tab, select the payment, and then click Cancel Payment. When asked if you want to cancel the payment, click Yes. Click Update/Send to initiate an online session and complete the cancellation.

How do I cancel a recurring payment in Quicken? ›

Instructions
  1. From the Quicken Home screen, click the Scheduled Bills & Deposits tab. ...
  2. Click Show Full List.
  3. Select the transaction you want to delete, and click Delete.
  4. Click OK to confirm that you want to delete this transaction from the list.
Oct 4, 2023

Is Simplifi by Quicken good? ›

Quicken Simplifi is one of the best budgeting apps out there, especially if you want to create a detailed monthly spending and savings plan and don't mind paying for a subscription. If you would rather get a budgeting app that doesn't have a subscription fee, you'll have to consider other options.

What is difference between Quicken and Simplifi? ›

The most notable difference between the two is that Quicken Simplifi is entirely web-based, meaning there isn't a desktop application that needs to be installed. Instead, you can access Quicken Simplifi through any supported web browser or download the Quicken Simplifi Mobile App to use on your mobile device.

Can I switch from Simplifi to Quicken? ›

No. Quicken Simplifi cannot read Quicken data or vice versa, so you cannot import a Quicken data file into Quicken Simplifi.

When did Quicken become subscription only? ›

Quicken introduced a cloud-based service, Simplifi, in 2020. Beginning with Quicken 2018, the Quicken desktop software became a subscription service, with support provided with the subscription. Annual memberships can be purchased directly from Quicken.com.

What is the phone number for Quicken Simplifi support? ›

Contact support (650-250-1900) Get free support by phone or chat. Get ...

How much does Simplifi by Quicken cost? ›

Fees and limits

The subscription fee is $2.99 per month, billed annually. Once signed up, you won't pay any more than the subscription fee. And include as many financial accounts as you want, since there is no limit.

Is monarch better than Simplifi? ›

Monarch's product empowers users to craft personalized transaction rules, enabling tailored control over their financial activity. Simplifi only allows users to change merchant names and categories of transactions. Invite a partner to your household for a joint view of your finances at no extra cost.

What is the Simplifi refund tracker? ›

Tracking a Refund

Hover over the menu on the left-hand side and select Reports. Select Refund Tracker. Click the blue + Track a Refund button. Enter the Payee, Amount, Date, and Account for the expected refund.

How do I get a refund from Intuit? ›

You can request a refund through your Intuit Account.
  1. Sign in to the Intuit Account Manager.
  2. Select Products & billing.
  3. Select Request or track a refund.
  4. Fill out the Intuit refund request form.
  5. We'll send you an email as your refund is processed.

How do I refund something I bought online? ›

Online return tips for a smooth return process (and fast refund)
  1. Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ...
  2. Keep the original packaging. ...
  3. Take photos of any damage or defects. ...
  4. Start the return process ASAP.

How do I get my bank to refund me? ›

If they won't refund your money contact your bank, report all fraudulent transactions and dispute the charges. Also, ask your bank to cancel the card and reissue a new one. Note: If you were scammed or gave your card information away to someone who scammed you, you will not be able to recover the money.

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