Proceed with Caution: The Downsides of QuickBooks Online (2024)

QuickBooks Online is undoubtedly one of the most popular accounting software choices for businesses of all sizes. With its user-friendly interface and cloud-based accessibility, it has gained a massive following. However, like any software, it comes with its share of disadvantages that potential users should be aware of before making the leap. In this article, we'll explore some of the key drawbacks of QuickBooks Online, so you can make an informed decision for your accounting needs.

1. Limited Functionality:

QuickBooks Online, while suitable for small to medium-sized businesses, may not be robust enough for larger enterprises with complex financial operations. Users often find themselves limited by the software's capabilities, especially when they need advanced features, customizations, or industry-specific tools. If your business has intricate accounting requirements, QuickBooks Online may not provide the flexibility you need.

2. Subscription Costs:

One of the most significant drawbacks of QuickBooks Online is its subscription-based pricing model. While the initial cost may seem reasonable, it can quickly add up over time. The monthly or yearly subscription fees can be a burden for small businesses with tight budgets, and the cost can escalate as your business grows. In the long run, the total cost of ownership can be higher than other accounting software options.

3. Internet Dependency:

QuickBooks Online's cloud-based nature is a double-edged sword. While it offers the advantage of accessibility from anywhere, it also makes the software heavily reliant on a stable internet connection. If you experience internet outages or slow connections, you might find yourself unable to access your financial data or perform critical accounting tasks.

4. Limited Customization: Compared to its desktop counterpart, QuickBooks Online offers fewer customization options. Users often find themselves restricted in tailoring the software to their unique business needs. This lack of flexibility can be frustrating, especially if your business has specific industry requirements or unique workflows.

5. Data Security Concerns:

The security of your financial data is of paramount importance. With QuickBooks Online, you're entrusting your sensitive financial information to a third-party provider. While Intuit, the company behind QuickBooks, takes security seriously, no system is entirely immune to data breaches. This may be a cause for concern, especially for businesses dealing with highly sensitive financial information.

6. Limited Offline Access:

As a cloud-based solution, QuickBooks Online heavily relies on an internet connection. This reliance becomes a significant disadvantage when you need to access your financial data offline, such as during a flight or in areas with poor connectivity. The limited offline access can be a significant roadblock for businesses with diverse operational needs.

7. Frequent Updates and Changes:

QuickBooks Online regularly updates its software, which can be disruptive for users. While updates are generally meant to improve functionality, they can sometimes lead to glitches or issues with existing features. The frequent changes can be frustrating for users who prefer a stable and consistent accounting system.

QuickBooks Online certainly offers numerous advantages for small and medium-sized businesses. However, it's crucial to consider the disadvantages before committing to this accounting software. The limitations in functionality, subscription costs, internet dependency, customization options, and data security concerns are all factors to weigh against the convenience of cloud-based accessibility.

Ultimately, the decision to use QuickBooks Online or another accounting solution should align with your business's specific needs and preferences. Carefully evaluate these disadvantages alongside the software's benefits to determine if QuickBooks Online is the right choice for your accounting requirements.

Proceed with Caution: The Downsides of QuickBooks Online (2024)

FAQs

Proceed with Caution: The Downsides of QuickBooks Online? ›

Quickbooks Online Disadvantages

Unlike the desktop version of Quickbooks, you can't upload files from non-Intuit payroll services into your Quickbooks file. If you use a payroll company—like ADP, Paychex, or Paycor—this means you will have to make a payroll journal entry to record your payroll.

What are the disadvantages of QuickBooks Online? ›

Quickbooks Online Disadvantages

Unlike the desktop version of Quickbooks, you can't upload files from non-Intuit payroll services into your Quickbooks file. If you use a payroll company—like ADP, Paychex, or Paycor—this means you will have to make a payroll journal entry to record your payroll.

Why do accountants not like QuickBooks Online? ›

Although QuickBooks does have some automation features, they are often limited and may not work the way you expect them to. If you're looking for an accounting software that will automate most of your bookkeeping tasks, QuickBooks is probably not the right fit for your business.

What are the problems with QuickBooks Online? ›

QuickBooks Online users are not able to restore to a previous version of their books. For example, you won't be able to go back to a point where the last transaction data is available unless you're on the highest pricing plan.

When should a company stop using QuickBooks? ›

Key Signs That QuickBooks is Failing
  1. It Becomes Harder to Track Real-Time Activity. As soon as a company expands or takes on new locations, the information that has to be exchanged quickly takes longer than it should. ...
  2. Increased Use of Manual Processes. ...
  3. An Increase in Lost Sales. ...
  4. QuickBooks Used Less for Accounting Work.

Is QuickBooks Online shutting down? ›

Your access to QuickBooks Desktop Payroll, Desktop Payments, live technical support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2021 software will be discontinued after May 31, 2024. This also means you won't receive critical security updates protecting your data starting June 1, 2024.

What are some disadvantages of QuickBooks? ›

Cons of QuickBooks:
  • Lack of industry and business-specific features (such as lot tracking, eCommerce and barcode scanning)
  • Lack of key reports outside of accounting.
  • Instability/system crashes.
  • Lack of direct professional support.
  • File-size issues/limitations on number of transactions.
  • Limitations on the number of users.

Why are people leaving QuickBooks? ›

QuickBooks is designed as a generic accounting and bookkeeping platform for a wide variety of businesses, and it fulfills its purpose. However, the software lacks the functionality and features that businesses need to increase their efficiency, profitability, and scalability.

Why is QuickBooks desktop better than QuickBooks Online? ›

To put it simply: QuickBooks Online is a better fit for businesses that prioritize real-time collaboration and better accessibility to their accounting data. QuickBooks Desktop is best for businesses that prefer implementing locally installed software. It provides better control over data and more stability.

Why big companies don t use QuickBooks? ›

QuickBooks was developed to automate a limited set of major accounting functions. Most companies don't integrate QuickBooks with other business software and manage integrations manually instead. While this works for small businesses with small data volumes, this is not feasible when the business grows.

What is the controversy with QuickBooks? ›

Small businesses struggling to survive during the pandemic have been delivered a further insult from accounting software provider QuickBooks, which allegedly ramped up fees on certain transactions seemingly overnight, a new class action lawsuit alleges.

Is it worth switching to QuickBooks Online? ›

Scalability: As businesses grow, their needs change. QuickBooks Online makes it easier to scale up, as it offers a number of plans that grow with your business. Integration with other apps: QuickBooks Online integrates with a wide range of business applications to centralize your operations.

Why is QuickBooks Online so different from desktop? ›

QuickBooks Desktop is more traditional accounting software that you download and install on your computer, while QuickBooks Online is cloud-based accounting software you access through the internet.

Is QuickBooks becoming obsolete? ›

Intuit has officially cancelled the QuickBooks Desktop 2018 software in 2021, and will discontinue critical security updates for the software starting from June 1, 2021. Intuit also plans to stop providing support services such as Online Banking, Desktop Payroll Services, Live Support, and Online Backup.

Do I still need an accountant if I use QuickBooks? ›

You need an accountant to confirm your records

It automatically books the double-entry, meaning debit and credit. For example, when you write a check to pay the utility bill and enter utilities expense, QuickBooks makes the entry hitting both the checking account and the utility expense account.

Why do accountants like QuickBooks? ›

Many CPA (certified public accountant) firms use QuickBooks for their clients. It helps accountants manage financial data effectively and handle several clients' information at a time. CPA firms also use QuickBooks to generate insights and collaborate with clients.

What are the three reasons why QBO might not suggest a match for online transactions? ›

These are due to the following:
  • The transaction is older than 180 days.
  • The dollar amount in QuickBooks is different than what cleared the bank.
  • The transaction type is different in QuickBooks than at the bank. ...
  • The transaction was recorded in a different bank account.
Mar 9, 2022

Top Articles
Latest Posts
Article information

Author: Ray Christiansen

Last Updated:

Views: 6351

Rating: 4.9 / 5 (69 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Ray Christiansen

Birthday: 1998-05-04

Address: Apt. 814 34339 Sauer Islands, Hirtheville, GA 02446-8771

Phone: +337636892828

Job: Lead Hospitality Designer

Hobby: Urban exploration, Tai chi, Lockpicking, Fashion, Gunsmithing, Pottery, Geocaching

Introduction: My name is Ray Christiansen, I am a fair, good, cute, gentle, vast, glamorous, excited person who loves writing and wants to share my knowledge and understanding with you.