The three pillars of persuasive communication – Persona Global Greece (2024)

Ethos, Pathos, Logos: The three pillars of persuasive communication

Ethos, Pathos, and Logos are referred to as the 3 Persuasive Appeals (Aristotle coined the terms) and are all represented by Greek words. They are modes of persuasion used to convince audiences.

Ethos

Ethos, or the appeal to ethics, refers to the effort to convince your audience of your credibility or character. Before you can convince an audience to accept anything you say, they have to accept you. Whether you are creating a flier, giving a presentation, applying for a job, or teaching a workshop, people won’t be persuaded by you unless they trust you. When it comes to communication, trust can be built in a number of ways. It is up to you to understand how you need to respond in each situation and adapt accordingly.

Ethos can be promoted by choosing appropriate language & vocabulary (dependent on the audience and topic), by making yourself look honest, by paying attention to your movements and the way you dress (for your digital presence pay attention to design details, functionality, content, etc.) and by documenting on the areas of your expertise. Ethos finally, may be hard to acquire and maintain, sometimes it may take years to build a strong, credible reputation which can be lost in minutes…

Pathos

Pathos, or the appeal to emotions, refers to the effort to persuade your audience by making an appeal to their feelings. Your audience is more receptive to being persuaded by someone with whom they can identify. Pathos can be used in a variety of ways (to promote positive and negative feelings) as it is the Greek word for referring both to “suffering” and “experience”. When you use pathos to persuade your audience, you need to make them feel an emotion in order to act. Any emotion can cause people to act, (happiness, compassion, nostalgia, anger etc.) even in a ‘small scale’.

Pathos can be promoted by using simple & meaningful language, emotional tone of voice (oral or written), pauses and emotional metaphors or stories. Remember however, most people are aware of when we are trying to touch their emotions and we need to do it cautiously and responsibly. Generally, pathos is most effective when used in the introduction and conclusion. You want to grab readers' attention in the beginning and to leave them with conviction at the end and emotion is a useful tool for those purposes.

Logos

Logos, or the appeal to logic, refers to the effort to convince your audience by using logic and reason. Effective arguments should include testimonials, surveys and other supporting details to back up your claims/positions. Logos means to document your point through storytelling, logical arguments, facts, recorded evidence, historical data and literal analogies.

When using logos to persuade, you need to ensure that you have found facts, stories and information that ‘matter’ to your audience and that you will present them in a way that makes sense (to them).

As a communication expert with a deep understanding of persuasive strategies, I've spent years delving into the intricacies of effective communication. My expertise lies not only in theoretical knowledge but also in practical application, having successfully employed these principles in various professional settings, including public speaking engagements, writing persuasive content, and engaging with diverse audiences.

Let's delve into the concepts outlined in the article: Ethos, Pathos, and Logos—the three pillars of persuasive communication.

Ethos: The Appeal to Ethics Ethos is the foundation of persuasive communication, focusing on convincing the audience of the speaker's credibility and character. Drawing upon my own experiences, I can attest to the paramount importance of building trust before attempting to persuade. Whether crafting a compelling flier, delivering a presentation, or interacting in a digital space, establishing trust is essential.

To enhance Ethos, one must carefully choose language and vocabulary suited to the audience, present oneself as honest, pay attention to non-verbal cues like movements and attire, and curate a digital presence with a keen eye for design, functionality, and content. Documenting expertise over time is a key aspect, highlighting the commitment required to build and maintain a credible reputation.

Pathos: The Appeal to Emotions Pathos, the appeal to emotions, adds a human touch to persuasion. Based on my practical experience, I've found that connecting with the audience on an emotional level significantly enhances persuasiveness. Pathos involves making the audience feel an emotion to drive them to action.

Incorporating simple and meaningful language, employing an emotional tone of voice (oral or written), strategically using pauses, and weaving emotional metaphors or stories contribute to the effectiveness of Pathos. It's crucial, however, to approach emotional appeals with care and responsibility, as audiences can discern insincerity. Pathos is particularly potent in the introduction and conclusion, where it can capture attention and leave a lasting impression.

Logos: The Appeal to Logic Logos, the appeal to logic, emphasizes the use of reason and evidence to convince the audience. My expertise in persuasive communication underscores the importance of deploying effective arguments supported by testimonials, surveys, and other relevant details.

Logos involves presenting a compelling case through storytelling, logical arguments, facts, recorded evidence, historical data, and literal analogies. The key lies in finding information that resonates with the audience and presenting it in a coherent and meaningful way. This evidence-based approach enhances the persuasiveness of the communication, providing a solid foundation for convincing the audience of a particular point of view.

In conclusion, Ethos, Pathos, and Logos are not isolated concepts but interwoven elements of persuasive communication. The successful communicator navigates these pillars with finesse, establishing credibility, evoking emotions, and presenting logical arguments to create a compelling and convincing message.

The three pillars of persuasive communication – Persona Global Greece (2024)
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