Quicken Support (2024)

†Discounts are calculated based on the annual price. The final price may differ from the monthly discounted price multiplied by 12 months. All offers are for the first year only when you order directly from Quicken by October 11, 2023, 11:59 PT. Offer good for new memberships only. Subscription billed annually. Offers listed above cannot be combined with any other offers. Offer does not apply to Quicken Starter. Upon the end of your membership term, the subscription will automatically renew at the then-current rates, unless you or we terminate this agreement.

Quicken is a registered trademark of Rocket Mortgage, LLC, used under license. iPhone, iPod, iPad Touch are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. Dropbox, PayPal, Yelp, and other parties’ marks are trademarks of their respective companies. Terms, conditions, features, availability, pricing, fees, service and support options subject change without notice. Corporate Headquarters: 3760 Haven Avenue, Menlo Park, CA 94025

Monitoring alerts, data downloads, and feature updates are available through the end of your membership term. Online services require internet access. Third-party terms and additional fees may apply. Phone support, online features, and other services vary and are subject to change. 14,500+ participating financial institutions as of October 1, 2018.

Standard message and data rates may apply for sync, e-mail and text alerts. Visit https://www.quicken.com/go/apps for details. Quicken App is compatible with iPad, iPhone, iPod Touch, Android phones and tablets. Not all Quicken desktop features are available in the App. The App is a companion app and will work only with Quicken 2015 and above desktop products.

  1. Purchase entitles you to Quicken for the term of your membership (depending upon length of membership purchased), starting at purchase. Full payment is charged to your card immediately. At the end of the membership period, membership will automatically renew every year and you will be charged the then-current price (prices subject to change). You may cancel before renewal date. For full details, consult the Quicken Membership Agreement. You can manage your subscription at your My Account page.

If you are redeeming the free Quicken Starter product through the purchase of TurboTax, and you are currently in an active Quicken subscription and not within 6 months of your renewal date, you will have to return to this page within 6 months of renewal in order to redeem. Additionally, note that if you are currently subscribed to Quicken Deluxe, Quicken Premier or Quicken Home & Business, by redeeming the free Quicken Starter product, you will lose some of the features that are associated with your current higher-tiered product.

Quicken for Windows imports data from Quicken for Windows 2010 or newer, Microsoft Money 2008 and 2009 (for Deluxe and higher). Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity.

30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. See https://www.quicken.com/30dayguarantee for full details and instructions.

Quicken for Mac software and the Quicken App are not designed to function outside the U.S.

The VantageScore provided under the offer described here uses a proprietary credit scoring model designed by VantageScore Solutions, LLC. There are numerous other credit scores and models in the marketplace, including different VantageScores. Please keep in mind third parties may use a different credit score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file, such as your income.

VantageScore®, Equifax®, Experian® and TransUnion® are registered trademarks of their respective owners.

All 2018 and newer versions of Quicken entitle users to 5GB of free Dropbox storage while subscription is in effect.

EQUIFAX is a registered trademark of Equifax Inc. The other Equifax marks used herein are trademarks of Equifax Inc. Other product and company names mentioned herein are property of their respective owners.

Portfolio tracking included with Quicken Premier and Quicken Home & Business on Windows.

Payment links are only available for Quicken Home & Business.

Certain features not supported on mobile apps.

Illustrations © Adam Simpson. All rights reserved.

© 2023 Quicken Inc. All rights reserved. Quicken is a registered trademark of Intuit Inc., used under license.

Quicken Support (2024)

FAQs

How do I contact Quicken support? ›

What is the Quicken Support phone number? The Quicken Support phone number is 650-250-1900. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday. To see current wait times, click here.

Is Quicken no longer available? ›

You can continue to use Quicken (see the Data Access Guarantee), but you will need to renew your subscription to restore access to online services and clear the expiration banners. You can click Renew or Update Now to renew your Quicken Subscription and clear the expiration banners.

Is Quicken still owned by Intuit? ›

Intuit sold Quicken software to H.I.G. Capital in 2016. The latter sold Quicken to Aquiline Capital Partners in 2021. So, clearly, the answer to is Quicken still owned by Intuit is no.

Can I import old Quicken data into new Quicken? ›

Overview. When you open your Quicken data file in a new version of Quicken, your data file is updated to work with the newer program. We call this converting your data.

What number do I call for Quicken? ›

For general Quicken questions and issues:

Call us at (650) 250-1900 (see support site for hours). Quicken Care is free. If you are being asked to pay for support, you are not talking to the Quicken Care team.

How do I reset my Quicken? ›

Fo to Edit → Preferences. In the left pane, select Mobile & Web. In the right pane, under Quicken Mobile & Web, click Reset your cloud data. In the Reset Your Cloud Data dialog, type yes, and then click Reset to confirm the reset.

How many people still use Quicken? ›

It's worth noting that more than 20 million customers have used Quicken over the last 40 years, and many satisfied users continue to log on every day to track their spending, set savings goals, generate interest rate of return (IRR) and return on investment (ROI) reports, and more.

Is there a program better than Quicken? ›

Empower's financial dashboard is the best free alternative to Quicken. While the budgeting features are not quite as robust, the app will track your money and excels at helping you understand your investments.

Why can't I get into Quicken? ›

Try to open Quicken in Silent Mode (opening the program without opening a data file to view). To do this: Click the Start button and find Quicken. If Quicken opens, there may be an issue with the data file that is keeping it from allowing Quicken to open properly.

Who bought out Quicken? ›

In 2021 Quicken was sold to Aquiline Capital Partners by H.I.G Capital, who purchased it in 2016.

Do I need to upgrade Quicken every year? ›

Your Quicken membership is set to auto-renew when it expires, so you don't experience any disruption in your Quicken services. If you're signed up for auto-renew, you don't need to take any action; you will be notified of the auto-renewal, and your credit card on file will be charged on your expiration date.

Does Wells Fargo own Quicken? ›

Quicken is offered by Quicken, Inc. Wells Fargo doesn't own or operate Quicken. Quicken is solely responsible for its content, product offerings, privacy, and security. Please refer to Quicken's terms of use and privacy policy, which are located on Quicken's website and are administered by Quicken.

How far back can Quicken go? ›

It is possible to import transactions from further back than 90 days, but you will have to export those transactions from your financial account's website.

Do I need to keep old Quicken backup files? ›

Since hard drive space is plentiful and backups don't take a lot of space, I recommend setting Quicken to keep at least 10, or even 25 or more backups. The ones it creates automatically will be cleared up (deleted) automatically to keep you at that limit.

Will Quicken run on Windows 11? ›

@Ocuser007, Quicken 2015 will run fine on Windows 11 as long as the following conditions are met: Install Quicken 2015 from the installation media. Download/install the r17. 4 Mondo patch from here.

How do I connect to Quicken? ›

Add an online account
  1. Select the Add Account icon on the top right of the Account Bar. ...
  2. Start typing the name of your financial institution, such as your bank or credit card provider. ...
  3. Enter your account/user information. ...
  4. Review your accounts. ...
  5. Quicken now adds your accounts.

How do I cancel Quicken and get money back? ›

If you are an annual subscriber, you have 30 days from the date of purchase to request a refund. If you established your annual subscription through your mobile app store (Google Play or Apple App Store), you'd need to request a refund from them directly. To do so, select the applicable link below: Google Play Store.

What are Quicken support hours? ›

Get free expert help from our customer support team. Open Monday-Friday 5am-5pm PST. Welcome!

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