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The latest reports from users having issues in Poughkeepsie come from postal codes 12603.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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Problems in the last 24 hours in Poughkeepsie, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Poughkeepsie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (59%)
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TV (14%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near Poughkeepsie, Dutchess County, New York
The most recent Optimum outage reports came from the following cities:Hopewell Junction, Poughkeepsie, Wappingers Falls and Clinton Corners.
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| City | Problem Type | Report Time |
|---|---|---|
 Hopewell Junction | Internet | |
| Poughkeepsie | TV | |
| Wappingers Falls | Total Blackout | |
| Clinton Corners | Internet | |
| Poughkeepsie | ||
| Hopewell Junction | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Poughkeepsie, New York
Latest outage, problems and issue reports in Poughkeepsie and nearby locations:
- Mare (@evilqueenshock) reported fromWappingers Falls, New York
@optimum your customer service is absolutely disgusting. Yesterday, 4 representatives, 3 supervisors for a total of over 3 hours on the phone, and not one of them could give me an answer to my problem. Time to cut the cord.
- Robert Von Bergen (@Robrags1999) reported fromWappingers Falls, New York
@optimum nothing like feeling like nothing to business you give $233 to every month on time only to be dealing with shorty internet service at best. #cablecustomerslivesmatter
- Darrin Dyle (@DarrinDyle) reported fromFishkill, New York
@OptimumHelp been out all day in Fishkill, NY. And don’t bother ask for my specific address. Just let me know when you plan on addressing this obviously widespread outage. Seriously, this customer service isn’t looking so hot. Fix yourselves.
- Robert Von Bergen (@Robrags1999) reported fromWappingers Falls, New York
@OptimumHelp wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!
- Cindy Kane (@CindyAKane) reported fromHyde Park, New York
@OptimumHelp Hello is anyone even there? Our Altice service is completely out due to Isaias in Hyde Park NY. It would be great if #optimum would atleast acknowledge the situation. The online outage map has hundreds of comments on this.
- Razz (@Razznation) reported fromHyde Park, New York
@OptimumHelp what is going on with your customer service tonight. Tried to get help and was told to contact back tomorrow. That’s terrible!
- Dan Barone (@Baroned23) reported fromLagrangeville, New York
@OptimumHelp I sent a message with no response. Please assist. Going on two days with no WiFi and TV service in and out.
- Dan Barone (@Baroned23) reported fromLagrangeville, New York
@OptimumHelp no internet and cable in Poughkeepsie NY. Can always count on optimum for horrible and inconsistent service
- mike (@MrMihalis) reported fromMyers Corner, New York
By far the worst service provider is @optimum , not even close !!!!!
- Eric J Planey (@EricPlaney) reported fromWappingers Falls, New York
I think all the beer makers in the US should sue @optimum. Their bandwidth is so slow I don’t need to drink in order to get a blurry screen!
- DonDeCarmo (@Escrappa) reported fromWappingers Falls, New York
****** bout to riot at this Optimum spot...let me pay this bill and get ******** outta here....
- Tara Thompson (@Mamamohl2) reported fromEast Fishkill, New York
@OptimumHelp Worst cable/phone/internet provider EVER!! Outrageous prices for no service!! We need to get rid of this provider ASAP!!
- Robert Von Bergen (@Robrags1999) reported fromWappingers Falls, New York
@optimum my wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!
- Brittney Janéi (@bjanei_14) reported fromHyde Park, New York
@OptimumHelp is there an outage in my area? 12538I have been without internet service for two hours.
- becky bova ⚯͛ (@beckbake) reported fromRed Oaks Mill, New York
Okay I think we’re officially done with @optimum. We never have WiFi!I either need @verizonfios back in my life (never had any issues except $) or maybe @Sling
- Rudy N Golf (@rudyngolf) reported fromSpackenkill, New York
@OptimumHelp What service does optimum provide that i am paying for..Your call centers in ******* India provide no service....constant phone calls provide no service...intermittent wifi over the past 2 weeks...that i assume we are paying for mo service. #nocustomerservice
- SloMo21 (@xSloMo21x) reported fromEast Fishkill, New York
Well going to have to cancel tonight’s stream. #Optimum is to thank. Eventually it will work.
- Robert Von Bergen (@Robrags1999) reported fromWappingers Falls, New York
@OptimumHelp due to your guys service sucking, I will not be enjoying my night after a hard day at work. I’m still working, why isn’t my internet?
- Richard Wendel Jr (@Rjr4232) reported fromPlattekill, New York
Be nice if Optimum could get this YES Network issue resolved. Just saying.
- AnthonyLs87 (@AnthonyLs87) reported fromEast Fishkill, New York
@OptimumHelp FIX THE INTERNET ASAP OR IM SWITCHING PROVIDERS. #optimumCrash
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Steve Clark (@Sclark61) reported
@optimum I have been trying to get my service suspended but I am running into difficulties
- Binary Daoist (@Binary_Daoist) reported
So @optimum isn’t streaming the @NHL game tonight; even on my home network?!What a terrible value & service.
- Chris "Delacour" Schek (@SGDelacour) reported
@Optimum is actually the worst ISP. Below the bar plans, hidden fees, and changes to upload speeds with no notice to customers. #Monopoly Cannot wait until @FrontierCorp is done lighting up the area!
- big stepper steeb (@enemyofwolves) reported
@optimum if my internet goes out for 7 hours one more time w.o it being publically addressed im getting this whole building to cancel their plans (dont reply asking for my name and acc number i dont wanna talk to you)
- Sid (@Magicksoft) reported
.@OptimumHelp I give you guys a lot of crap - like a lot, but for all your faults as a company the people behind your twitter account have always left a good impression compared to @ChaseSupport or @TMobileHelp etc
- Chris "Delacour" Schek (@SGDelacour) reported
@optimum I'm actually on the phone right now, and your reps are pretty damn awful! This latest one can't even process a request as simple as "transfer me to your retention department".
- ryansteven (@RyanSBurnett) reported
Just moved into new house and got @optimum, let’s just say their service has been absolutely terrible and customer service is even worst!
- MUMA. (@a_le_muma) reported
@tiahjanay_ @optimum it’s definitely @optimum they have HORRIBLE service
- Shareena Moore (@shareena_moore) reported
@OptimumHelp @njnewsroom I moved out of your service area. I’ve been trying to cancel my service since Apr 12th. I’ve talked to 9 agents. I returned the equipment. I keep getting billed and no one will help. @optimum is trying to force me to pay for extra months. HELP!!
- cindab (@cindab) reported
@OptimumHelp Worst. Service. Ever.
