- Creative Cloud User Guide
- Introduction to Creative Cloud
- Download, install, set up, and update
- Manage your account
- Creative services
- Collaboration and storage services
- What are cloud documents
- Cloud documents | Common questions
- Create or convert files to cloud documents
- Set up cloud documents to use offline
- Revert to an earlier version of a cloud document
- Share your work for commenting
- Why can't I see my cloud documents offline?
- Creative Cloud Libraries
- Collaborate on Creative Cloud Libraries and folders
- Collaboration FAQ
- Sync your files using cloud storage
- Find how much cloud storage you have
- Set sync options
- Creative Cloud mobile apps
- Enterprise and teams
Learn how to download and install Creative Cloud apps (including the Creative Cloud desktop app). Follow these steps when downloading your apps for the first time or when downloading them on a new or an additional computer.
You can install your Creative Cloud apps on more than one computer.Learn more.
How to download your Creative Cloud apps
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Sign in atcreativecloud.adobe.com/apps, then select eitherDownloador Install for the app you want to install.
Looking for the Creative Cloud desktop app?It installs automatically with your first app. If you prefer, you candownload it directly.
If you are using an account provided by your school or company, you canrequest Adobe products or servicesthat you don't already have access to.
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Double-click the downloaded file to launch the installer.
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Follow the onscreen instructions to complete the installation.
On successful installation, the Creative Cloud desktop app launches at the same time as your Creative Cloud app.
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To install more apps, selectInstallfor the app in the Creative Cloud desktop app.
Problems installing?
Most errors are associated with a code. To find instructions for your error code, seeFix errors installing Creative Cloud apps.
For connectivity issues, seeFix common connectivity issues.
For instructions specific to macOS Catalina, seeCreative Cloud desktop app installation stuck | macOS Catalina (10.15).
For other operating systems, seeCreative Cloud app installation stuck.
Sign out and then sign in to the Creative Cloud desktop app. If the issue still persists, seeStop Creative Cloud from showing trial mode after purchase.
Deactivation disconnects your apps from a specific computer, and lets you run them on another computer. You cansign out (or deactivate) using your Adobe accounts page.
If you receive an "Activation limit reached" or "Sign-in failed" error, seeCreative Cloud "Activation limit reached" or "Sign-in failed" error.
