Currently Supported Quicken Products (Discontinuation Policy) (2024)

Quicken Product	Discontinuation Date
Quicken for Mac 2007 and 2007 for Lion	October 2019
Quicken 2015 Canada	May 31, 2018
Quicken 2016 Canada	May 30, 2019
Quicken 2015 Windows and Mac	April 30, 2018
Quicken 2016 Windows and Mac	April 30, 2019
Quicken 2017 US Windows and Mac	April 30, 2020
Quicken Bill Pay	August 31, 2020
Quicken Subscription Products	Based on subscription length purchased
Quicken Premium Support	One year from purchase date or upon subscription expiration

What is discontinuation? What Quicken services will be discontinued?

Quicken products contain online services such as transaction download and online bill pay. Apurchase of a Quicken product license includes the ability to use these online services until the discontinuation date (listed in the chart above).

What is the Quicken Subscription product?

Only subscription products are supported. For more information, click here.

What will happen to my existing data when I upgrade?

Your data will migrate from your current version to the newer version. It is a fast and easy process that happens as soon as you open your old data file in the new version of Quicken.

Why upgrade now?

To stay current with changing technology and security measures atfinancial institutions, we continuously update Quicken connected services and support. To avoid disruption to any connected services you may be using, you’ll need to upgrade to a newer version of Quicken.

When you upgrade to a newer version you also get the added benefit of all the latest product improvements. To purchase the Subscription Release of Quicken, click here.

Why did I receive the Quicken Service Discontinuation notice?

We do our best to let you know in advance when online services are no longer available for your version of Quicken, including mail or e-mail notifications,on product packaging,in-product notifications and on our website. We sent you the notice to let you know your access to online services and live technical support through your copy of Quicken will be discontinued. If, however, you do not need online services or live technical support, your current copy of Quicken will continue to work.

Please note that we do not provide any software updates or patches, including security patches, to discontinued products.

I have a Quicken subscription product, how can I find out when my membership ends? What happens when it ends?

There are different ways to find the expiration date for your Quicken membership. For steps on the different ways to locate it, see this FAQ.

If your membership ends, you'll still have full access to and ownership of your data thanks to the Data Access Guarantee. You can view, edit, export, and manually enter transactions and accounts, even after your subscription ends. For more details on the Data Access Guarantee, click here.

What if I do not upgrade before the service discontinuation date?

Listed above are the version years and the corresponding service discontinuation dates when your online services will no longer work. When you upgrade to a newer version, your services will be fully reinstated. While you can upgrade after the discontinuation date, it is best to upgrade to the latest release as soon as possible in order to get the most benefit from Quicken products.

If you do not need access to live technical support or online services, you can continue to use your existing version of Quicken.

What are my options to prevent my services from being discontinued?

The best way to ensure you get the latest product benefits,full access to online services, and technical support is to upgrade to a newer version of Quicken.

I received an upgrade notice, but I had already upgraded to a newer version. How does this affect me?

If you receive this notice and have already upgraded, then you're good to go. We hope you continue to enjoy your latest version of Quicken.

How do I know which version of Quicken I am currently using?

If you use Quicken for Windows: Select the Help menu and select About Quicken.
If you use Quicken for Mac: Select the Quicken menu and select About Quicken for Mac.

Disclaimer: We reserve the right to modify or discontinue the supported versions, services, or program features if necessary due to changes in hardware or software that our products run on, or for other reasons.

FAQs

Overview. After your Quicken Membership expires, you will no longer receive updates to the Quicken application. However, you may continue to use the version of Quicken you had at the time your Membership expired to open your data files and, for Quicken Deluxe and above, continue to use Quicken in a manual mode.

2017 Users: Please note, Quicken 2017 is a discontinued product and is no longer supported. If you encounter sign-in issues with Quicken 2017, we recommend upgrading to the Subscription Release of Quicken.

Find your Membership expiration date (you can see this by signing into My Account and going to the Subscriptions section). Go to quicken.com/download to download and install Quicken for Windows. From the list below, download the patch that was released before your expiration date.

A Quicken purchase used to last 3 years before you had to upgrade. Now, it's a yearly subscription.

A: You will be able to install the program on both Windows and Mac. There is not a limit on h… Q: Do i have to buy this every year? A: Yes, all Quicken products are an annual subscription.

Quicken has changed its service to a subscription model, meaning that you can't just buy the software anymore. Instead, you'll pay an annual fee to keep accessing the program.

If you do not need access to live technical support or online services, you can continue to use your existing version of Quicken.

Once support ends, you stop receiving the latest updates and security patches, making your systems more vulnerable to data breaches by malware and ransomware.

Yes, you can. You can install Quicken on multiple computers, as per our End User License Agreement.

In addition to online banking, you'll automatically receive new Quicken features, versions, and services as part of your Quicken subscription, so you'll always have the newest product. To provide you with these new features, a subscription is required. All future Quicken products will be subscription products.

Deleting an account (checking, savings, etc.) permanently removes that account, and all the transactions within it, from your Quicken data file. If you'd like to maintain a record of the transactions without having the account show on your account list, you can hide or close the account instead.

A Quicken Cloud account is automatically created when you create a Quicken ID, but you do not have to use it.

For most people, it is best to keep only a year to two years of data in the current file, so that Quicken can work with the data quickly and efficiently.