CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (2024)

Table of Contents
Capacity Account Manager (Facilities Management): NY, NY Security verification Security verification Save job Welcome back Seniority level Employment type Job function Industries Similar jobs Manager, Account Management Manager, Account Management Director, Software Sales Account Executive Manager, Digital Account Management (Spanish Fluency Required) – The Orchard Manager, Strategic Account Management Manager, Strategic Account Management Manager, Strategic Account Management Strategic Relationship Manager Senior Manager, Strategic Account Management Fully Virtual Account Executive SK-II Beauty - Account Executive - New York City Manager, Brand Services and Partnerships Manager, Digital Account Management (Spanish Fluency Required) – The Orchard Enterprise Account Director Sales Manager, Existing Business (Account Management) Manager, Enterprise Account Management Account Executive Manager, Client Solutions Executive Account Director Manager, Account Management eCommerce Partnerships Manager General Manager, North America Director of Sales & Marketing Account Executive/Sales Director - NYC President & Rental Sales Director Account Executive – New York Customer Success Manager People also viewed Senior Manager, Major Account Sales, Transportation & Logistics Sales Enablement Manager - Customer Success SK-II Beauty - Account Executive - Mid-Atlantic Territory (DC, NJ, Philly) Business Development Executive NY Area Manager Account Director, Experiential Enterprise Account Executive (Translation & Localization industry experience required) Associate Relationship Manager Salesforce Development Manager VP, Sales IT Consulting/Professional Services Similar Searches Explore collaborative articles

CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (1)

Capacity Account Manager (Facilities Management): NY, NY

CBRE New York, NY

Security verification

CBRE New York, NY

2 weeks ago

See who CBRE has hired for this role

Security verification

Save job

Welcome back

Sign in to save Capacity Account Manager (Facilities Management): NY, NY at CBRE.

  • Report this job

New York City - New York - United States of America

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients.

We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About The RoleAn Account Manager provides leadership, management, and development of a client account, ensuring both financial and operational commitments are met and exceeded. This leader is the single point of contact for all operational needs for an account up to $2m in maintenance revenue within GWS Local.

An Account Manager is responsible for delivering the full suite of FM services (hard and soft) to key client, working in partnership with all stakeholders to ensure exceptional service is delivered and maintained at all times.

General/OperationsWhat you'll do:

  • Provide leadership, coaching and guidance to the account team, to ensure contractual commitments are met and exceeded.
  • Identify and execute opportunities for the strategic development of the account, driving organic growth through the delivery of extra works and projects, and ensuring the account is retained upon renewal.
  • Act as the single point of contact for overall account operations ensuring contractual compliance. Supervise, plan, and coordinate all aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, and extra works.
  • Ensure optimum staffing structures operate on the account, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure structure supports peaks and troughs in workload, and disaster recovery.
  • Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments, and ensure all required elements of the Local Target Operating Model are in place.
  • Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key clients at various levels, including formal monthly, quarterly and annual reviews.
  • Communicate to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress, and other related reports in line with contract requirements.
  • Present written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with agreed expectations. Generates a robust communication strategy and ensure accuracy of reporting and client submittals.
  • Drive innovation and thought-leadership on the account, engaging with subject matter experts to provide a diverse offering of solutions to complex client problems.
  • Work with other operational leaders to ensure the collaborative development of the business, effective teamworking, and a culture in keeping with the company’s RISE values.
  • Support effective business communication internally and externally, with clients, CBRE team members, supplier partners, tenants, landlords, and all other business stakeholders.
  • Support People Engagement and account DE&I objectives; Promote and maintain CBRE culture throughout account
  • Other duties may be assigned

People

  • Direct management of CBRE staff on account including engineers/technicians, and contract support.
  • Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, disaster recovery, and contractual commitments.
  • Ensure training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential. Accountable for all hiring decisions.
  • Ensure effective succession planning is completed account-wide.

Finance/Commercial

  • Full responsibility for Profit & Loss including development of account financial plans for revenue and profit delivery, management of WIP, debt, cost control, and growth, ensuring that targets are met or exceeded.
  • Ensure business policies and processes are effectively communicated and implemented across account.
  • Drive effective commercial and financial governance through accurate reporting, and appropriate checks and balances.
  • Review purchase orders to ensure financial, contractual, and commercial accuracies.
  • Supply chain management, including supplier performance reviews, supplier negotiations and re-bidding, and the identification of additional scope opportunities.
  • Drive sustainable organic growth of the account – maximizing extra works and project opportunities.

Qhse

  • Ensure the provision of a healthy and safe working environment on the account.
  • Maintain both client and CBRE health and safety policy and process, ensuring this is effectively implemented across all service lines, self-perform and vendor delivered.
  • Develop environmental health and safety procedures for facilities. These procedures include emergency action plans, disaster recovery, business continuity, and other related procedures.
  • Responsible for facility inspections for quality assurance on a periodic basis. Ensure facility procedures comply with local, state, and federal regulations.

Supervisory Responsibilities

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

What You’ll NeedTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.Education and Experience

High school diploma or general education degree (GED) required.

Minimum Of Four Years Of Related Experience And/or Training.Associates degree or Bachelor’s degree preferred with focus on business, technical or management areas.

Prior Supervisory Experience Preferred.Certificates and/or License

None.

Communication Skills

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.

Reasoning Ability

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

Financial Knowledge

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

Other Skills And AbilitiesIntermediate skills in Microsoft Office Suite Products and Internet navigation. Experience in working with and managing e-procurement and contracts management platforms. Strong interpersonal and organizational skills with ability to manage multiple projects simultaneously.

Ability to use work order system.

Working knowledge of architectural, electrical and mechanical systems.

Scope of Responsibility

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

Key Relationships

Reports to the Area General Manager.

Functional management of Engineers/Technicians, and Lead/Contract Support

Partners closely with Finance & Operations Support Manager and Business Operations Manager

Why CBRE?We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.

Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.

Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.

Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities.

New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience.

The minimum salary for the Account Manger position is $87,500 annually and the maximum salary for the Account Manager position is $140,000 annually.

The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

Service line: GWS Segment

  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Business Development and Sales
  • Industries

    Real Estate

CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (8) CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (9) CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (10)

Referrals increase your chances of interviewing at CBRE by 2x

See who you know

Get notified about new Manager Account Management jobs in New York, NY.

Sign in to create job alert

Similar jobs

  • Manager, Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (11)

    Manager, Account Management

    Influential

    New York, NY

  • Manager, Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (12)

    Manager, Account Management

    Influential

    New York, NY

  • Director, Software Sales Account Executive CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (13)

    Director, Software Sales Account Executive

    Derivative Path

    New York, NY

  • Manager, Digital Account Management (Spanish Fluency Required) – The Orchard CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (14)

    Manager, Digital Account Management (Spanish Fluency Required) – The Orchard

    Sony Music Entertainment

    New York, NY

  • Manager, Strategic Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (15)

    Manager, Strategic Account Management

    Walmart

    Hoboken, NJ

  • Manager, Strategic Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (16)

    Manager, Strategic Account Management

    Walmart

    Hoboken, NJ $80,000.00 - $202,000.00

  • Manager, Strategic Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (17)

    Manager, Strategic Account Management

    Walmart

    Hoboken, NJ

  • Strategic Relationship Manager CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (18)

    Strategic Relationship Manager

    Pontera

    New York, NY $100,000.00 - $150,000.00

  • Senior Manager, Strategic Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (19)

    Senior Manager, Strategic Account Management

    Walmart

    Hoboken, NJ

  • Fully Virtual Account Executive CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (20)

    Fully Virtual Account Executive

    Sato Inc

    New York, NY

  • SK-II Beauty - Account Executive - New York City CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (21)

    SK-II Beauty - Account Executive - New York City

    New York, NY

  • Manager, Brand Services and Partnerships CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (22)

    Manager, Brand Services and Partnerships

    Taboola

    New York, NY

  • Manager, Digital Account Management (Spanish Fluency Required) – The Orchard CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (23)

    Manager, Digital Account Management (Spanish Fluency Required) – The Orchard

    The Orchard

    New York, NY

  • Enterprise Account Director CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (24)

    Enterprise Account Director

    Harper + Scott

    New York, NY $125,000.00 - $135,000.00

  • Sales Manager, Existing Business (Account Management) CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (25)

    Sales Manager, Existing Business (Account Management)

    Zocdoc

    New York, NY $80,500.00 - $133,000.00

  • Manager, Enterprise Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (26)

    Manager, Enterprise Account Management

    Navan

    New York, NY

  • Account Executive CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (27)

    Account Executive

    WebMD

    Newark, NJ

  • Manager, Client Solutions CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (28)

    Manager, Client Solutions

    Influential

    New York, NY

  • Executive Account Director CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (29)

    Executive Account Director

    Barrows

    New York, NY $170,000.00 - $230,000.00

  • Manager, Account Management CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (30)

    Manager, Account Management

    Medscape

    Newark, NJ

  • eCommerce Partnerships Manager CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (31)

    eCommerce Partnerships Manager

    Diageo

    New York, NY

  • General Manager, North America CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (32)

    General Manager, North America

    Forsyth Barnes

    New York, NY $200,000.00 - $300,000.00

  • CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (33)

    Director of Sales & Marketing

    MCR Hotels

    New York, NY

  • Account Executive/Sales Director - NYC CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (34)

    Account Executive/Sales Director - NYC

    AC Lion Digital Executive Search

    New York, NY $100,000.00 - $160,000.00

  • CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (35)

    President & Rental Sales Director

    Mobile Steam Boiler Rental Corp.

    Mount Vernon, NY $150.00 - $170.00

  • Account Executive – New York CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (36)

    Account Executive – New York

    Comport Consulting

    New York, NY

  • Customer Success Manager CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (37)

    Customer Success Manager

    PayPal

    New York, NY

People also viewed

  • Senior Manager, Major Account Sales, Transportation & Logistics

    Brother USA

    New York, NY $130,000.00 - $165,000.00

  • Sales Enablement Manager - Customer Success

    Sales Enablement Manager - Customer Success

    Datadog

    New York, NY

  • SK-II Beauty - Account Executive - Mid-Atlantic Territory (DC, NJ, Philly)

    SK-II Beauty - Account Executive - Mid-Atlantic Territory (DC, NJ, Philly)

    Clark, NJ

  • Business Development Executive

    Business Development Executive

    DoorDash

    New York, NY

  • NY Area Manager

    NY Area Manager

    Guardian Service Industries, Inc.

    New York, NY

  • Account Director, Experiential

    Account Director, Experiential

    Endeavor

    New York, NY $112,500.00 - $150,000.00

  • Enterprise Account Executive (Translation & Localization industry experience required)

    LILT

    New York, NY $100,000.00 - $150,000.00

  • Associate Relationship Manager

    Associate Relationship Manager

    TD

    New York, NY

  • Salesforce Development Manager

    Salesforce Development Manager

    IDB Bank

    New York, NY

  • VP, Sales IT Consulting/Professional Services

    VP, Sales IT Consulting/Professional Services

    Right Executive Search, LLC

    New York City Metropolitan Area $200,000.00 - $275,000.00

Similar Searches

  • Director of Revenue Management jobs 11,513 open jobs
  • Wholesale Account Manager jobs 37,212 open jobs
  • Account Administrator jobs 121,669 open jobs
  • Director of Account Management jobs 15,827 open jobs
  • Account Management Specialist jobs 86,320 open jobs
  • Customer Director jobs 55,446 open jobs
  • Head of Account Management jobs 18,602 open jobs
  • Chief Technical Officer jobs 3,815 open jobs
  • Support Manager jobs 306,194 open jobs
  • Customer Success Manager jobs 157,573 open jobs
  • Enterprise Account Executive jobs 56,594 open jobs
  • Senior jobs 1,142,468 open jobs
  • Director of Social Services jobs 4,772 open jobs
  • Head jobs 1,135,865 open jobs
  • Client Manager jobs 166,980 open jobs
  • Senior Manager jobs 230,444 open jobs
  • Director jobs 1,374,979 open jobs
  • Account Manager jobs 152,491 open jobs
  • Sales Manager jobs 348,591 open jobs
  • Team Lead jobs 1,244,189 open jobs
  • Manager jobs 2,003,890 open jobs
  • Renewal Manager jobs 46,252 open jobs
  • Counselor jobs 143,560 open jobs
  • Customer Service Manager jobs 255,392 open jobs
  • Processing Manager jobs 61,480 open jobs

CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (38)

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More
CBRE hiring Capacity Account Manager (Facilities Management): NY, NY in New York, NY | LinkedIn (2024)
Top Articles
Latest Posts
Recommended Articles
Article information

Author: Corie Satterfield

Last Updated:

Views: 6251

Rating: 4.1 / 5 (42 voted)

Reviews: 81% of readers found this page helpful

Author information

Name: Corie Satterfield

Birthday: 1992-08-19

Address: 850 Benjamin Bridge, Dickinsonchester, CO 68572-0542

Phone: +26813599986666

Job: Sales Manager

Hobby: Table tennis, Soapmaking, Flower arranging, amateur radio, Rock climbing, scrapbook, Horseback riding

Introduction: My name is Corie Satterfield, I am a fancy, perfect, spotless, quaint, fantastic, funny, lucky person who loves writing and wants to share my knowledge and understanding with you.