How would you rate CARiD?
Top Positive Review
“Resolved my shipping issue to my satisfaction”
MaryL.
9/3/21
I experienced an issue with shipping that was promptly resolved by Mila at customer service. If your purchase experience is not positive, I recommend that you contact Mila for professional customer support.
See positive reviews
Top Critical Review
“Terrible Customer Service”
JeffreyS.
4/5/23
I ordered a part and BEFORE it shipped no longer needed it. I sent a request to cancel it which was approved. The next day, the item shipped anyway and now I need to pay $12.99 and lose the cost of shipping just to return it. Absolutely ridiculous and incredibly frustrating. So instead of getting a full refund, I get only a very small portion. I do not recommend ordering from this site.
See critical reviews
Reviews (4,692)
April 5th, 2023
I ordered a part and BEFORE it shipped no longer needed it. I sent a request to cancel it which was approved. The next day, the item shipped anyway and now I need to pay $12.99 and lose the cost of shipping just to return it. Absolutely ridiculous and incredibly frustrating. So instead of getting a full refund, I get only a very small portion. I do not recommend ordering from this site.
Service
Value
Shipping
Returns
Quality
- Comment
- Thank you
Helpful (0)
CaridC. – CARiD Rep
Dear Jeffrey,
Thank you for sharing your experience with our store!
We are terribly sorry to know we did not manage to meet your expectations at this time.
Cancellation is a two-step process and requires confirmation on the manufacturer's end in order to avoid any further complications. As the normal turnaround time for cancellation is 3-5 business days, we are unable to guarantee cancellation if the product's shipping date is set on the same day or the following one as sometimes products are shipped faster than expected. However, we are always ready to assist and provide the return documents to return the product back for a refund or offer compensation if the client will decide to keep the product.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconvenience caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com
April 11th, 2023
Ordered spider headlights and they sent a different version. Some of the lights did not work when I hooked up the cables to a power source. Sent them back for a return and CARID said they showed wear ( shipping wear) in my opinion so they would not refund me. This has been going on over two months and they will not refund. I would not suggest buying from this site. Pay normal price from actual retailer and cut them out of the process. Would not recommend to anyone.
Tip for consumers:
Would not recommend CARID to anyone. Go direct with the manufacturer.
Products used:
Headlights
Service
Value
Shipping
Returns
Quality
CaridC. – CARiD Rep
Dear Seth,
Thank you for sharing your experience with our store.
We are terribly sorry to know that we did not manage to meet your expectations at this time. Unfortunately, according to our return policy, products that were already used can no longer be returned. See details at: https://www.carid.com/help-center/product-return.html.
If that is possible, kindly provide us with a few images showing the fitment issue with the product so we could check if there is anything we can do.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.
January 4th, 2023
I would not recommend this place, especially if you order anything that needs to be painted. This is from the box with chips and orange peeling. They claim it's a shipping issue…I'm not sure how orange peeling happens through shipping but thats their logic. And looks like from looking at their BBB, they have a history unsatisfactory reviews and their lack of willingness to help customers. So I would highly suggest looking at other options
CaridC. – CARiD Rep
Dear Customer,
Please accept our apologies for the situation with your order, and for the frustrating experience you had.
We would appreciate an opportunity to look deeper into this issue and try to improve your experience.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
January 22nd, 2020
I ordered a pair of Braum seats from Carid. When I received them one of the seats was cut short by the top slot where the seat belt was. I tried to send it back and they flatly refused. I hired a lawyer and contacted my credit card. Resolution division. I finally settled with them but this went on for 9 months. I would never recommend doing business with these jokers. Caveat Emptor! Beware worst customer service ever. Never Again!
CaridC. – CARiD Rep
Dear Bill,
We are extremely sorry for unsatisfactory experience you had, and for the long resolution process.
This is not a typical situation and we would like to improve your experience.
Please, email me with your order details at jena.ra@carid.com, so I could look deeper into this issue and check for additional compensation to cover the inconveniences.
I look forward to your answer.
Sincerely, Voice of Client Department at CARiD
July 31st, 2020
This has been my first time using Carid. I ordered 6 items on June 28. It is now July 31 and I have only received 2 items just within the past week. One order shipped to a completely wrong address... my invoice was correct but they shipped it 2500 miles away. I'm the only reason that the company even noticed the issue(on 1500$ rims). Things estimated to ship have never shipped. When I asked for updates no one responds. I probably wouldn't recommend this company nor use them again
CaridC. – CARiD Rep
Dear Andy,
We are sorry to know about your unsatisfactory experience with our company.
This is not how we usually work. We would sincerely appreciate an opportunity to learn more about the issue and make things right for you!
Please, email me with your order number at chester.ha@carid.com, so I could look into the issue and offer additional compensation for the inconveniences caused.
I look forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.
January 13th, 2023
Verified purchase
I ordered a head gasket from Carid.com and they sent me the wrong item. I was not able to do the work immediately and when I opened the box and noticed that it was completely the wrong item, I was beyond the so-called "return period". I sent them an email requesting a refund and they refused. Ridiculous. This is not a question of a correct item being damaged in transit or the buyer selecting the incorrect item. When I order a part, I expect to receive the part I ordered.
CaridC. – CARiD Rep
Dear R W,
We are terribly sorry to know about the inconveniences you have recently encountered.
The 30 days return policy was designed to give a consumer enough time to test-fit the product, make sure it meets their expectations and to report defects/ flaws if located. Unfortunately, after 3 months from the moment of purchase, it becomes very complicated to return the product, as it is far away from the regular return period.
In some particular cases, if the return period has passed just recently, we can still check if the product could be returned as an exception.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
September 3rd, 2021
I experienced an issue with shipping that was promptly resolved by Mila at customer service. If your purchase experience is not positive, I recommend that you contact Mila for professional customer support.
Products used:
Truck bed rails
Service
Value
Returns
Quality
CaridC. – CARiD Rep
Dear Mary,
Thank you for your review!
We are terribly sorry for the issues with your recent order.
The price for shipping is calculated automatically by the system after the shipping information is provided. Before the shipping details are filled in, the price for shipping is not reflected. There is no way to proceed to checkout without shipping information entered and the subtotals for the item, shipping, tax and the grand total checked.
Please, check your email inbox for more details and additional compensation offered.
Looking forward to your answer!
June 7th, 2020
Just noticed they were charging me twice $14.17 for shipping. Talked to customer service and they just tried to argue with me that I was wrong. No telling how many people they scam out of money like that. And there chat support people just close the dialog on you when you are trying to explain what is going on.
Subtotal should have been $127.75 but they kept adding the delivery to the subtotal and then charging me again.
CaridC. – CARiD Rep
Dear Alex,
Thank you for sharing your feedback!
According to the screenshot you've provided - the price for the product itself without a discount is $141.95. With the personal discount applied - $127.75. Price for shipping is $14.17 which makes your total $141.92. The price for shipping was correctly calculated and charged. This may be checked on your end as well.
As per your cancellation request, your order has been successfully cancelled and refunded in full.
Please, check your email inbox for more details and additional compensation offered.
Looking forward to your response!___
Sincerely,
Voice of a Client Department at CARiD.com.
August 22nd, 2020
Ordered my wheels and tires a over a month ago with a ship date of 08/13 with a lift kit and air bags (from another logistics company but thats a whole other story) to coincide with the very little time i had off work, my shipping date along with my extra rime have come and gone and cant even get a status update on my order.
I called customer servive and after waiting om hold for an hour ( my entire lunch break)was told they would send me an email with tracking numbers, it has been 2 days and still no email.
Their knowledge of Automotive parts is decent but customer service is lacking
CaridC. – CARiD Rep
Dear Thomas G.,
We sincerely want to remedy the situation and make things right for you.
I kindly ask you to email me with your order number to eric.kr@carid.com, so I could assist you further.
I look forward to your reply.
January 31st, 2023
Ordered a Gibson exhaust system on Dec 4,2022. After numerous emails and delays ordered was cancelled on Jan 27,2023. After 4 days CarID still refuses to refund my money.
Looking at eBay reviews this seems to be an ongoing problem within last month.
Tip for consumers:
This company sells products that they do not have in stock
CaridC. – CARiD Rep
Dear Phillip,
Thank you for bringing this issue to our attention.
We are sorry to know about your unsatisfactory experience with our store.
Please, check your email inbox for details and compensation offered for the inconveniences caused.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.
June 8th, 2022
Verified purchase
Ordered an Auto Tecknic trunk spoiler with 3M tape included but not received, after I complained they removed the "included" word from website, spoiler only, they charged for shipping same as the product value and I had to pay UPS same again on delivery, from Canada you can't return without loosing the shipping and customs. After I contacted customer service few times, Mila was great helping with refund the UPS overcharge at delivery. Hopefully this is an isolated case as UPS was always great with our deliveries!
Tip for consumers:
Prices are in $US no matter you chose your country currency, you find out at checkout that shipping is overpriced and UPS is overcharging again at delivery!
Products used:
Trunk spoiler
Service
Value
Shipping
Quality
CaridC. – CARiD Rep
Dear Nick,
We are very sorry to know that you are not fully satisfied with our service and the shipping cost for your order.
The shipping fees are defined by the shipping carrier and cannot be affected by CARiD. The shipping cost is reflected on our website at the checkout stage, after the shipping address and zip code information is filled out.
We truly care about your business and want to remedy this situation for you.
Please, check your email inbox for details and compensation offered for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
March 9th, 2021
I bought two gas tanks for my truck, they only shipped one with both tracking numbers attached to it making both show as received. The front tank was never in stock. Strung me along for about a month always saying they were researching the missing tank. UPS indicated only one tank ever sent and Carid finally admitted it was out of stock. Never got second tank. Stay away, poor customer service, false promises, I won't buy from them again.
Tip for consumers:
Avoid
Products used:
Never receive the tank.
Service
Shipping
Returns
Quality
CaridC. – CARiD Rep
Dear Bill,
We are terribly sorry to know about your frustrating experience with our company.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
March 20th, 2023
I brought some accessories for my car 1 months ago and haven't received it. Call 3 times for a refund and haven't been deposited in my account yet. Very upsetting.
DO NOT order from this company not worth it!
Service
Value
Shipping
Returns
Quality
CaridC. – CARiD Rep
Dear Rebecca,
Please accept our apologies for the situation with your order, and for the frustrating experience you had.
We would appreciate an opportunity to improve your experience and show you that this is not the way we usually work.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
February 9th, 2021
This company is totally a fraud! Look twice before you buy anything from it.
They sent the wrong item to me and then charge me shipping, and taxes.
The item I ordered on their website says 100% fit my car, but it actually did not fit.
This matter not only cost the laborers at the dealership but also waste my time. I would rather go to eBay or somewhere else to buy parts. Even the sellers on eBay are better than this fraud company.
Service
Value
Shipping
Returns
Quality
CaridC. – CARiD Rep
Dear Sean,
Thank you for sharing your experience with our store!
We are terribly sorry for the inconvenience with your order.
Looks like one of our Customer Relations department agents is already assisting you and offered compensation for the inconveniences.
Please, get back to him via email if you have any further questions.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
January 12th, 2023
Verified purchase
I purchased both my front and back sets of brake rotors. The front set was correct but they took the longest to receive from the manufacturer, so CARiD did not send the rears until the whole order was ready. It took about 2.5 weeks to receive my rotors, and I received the WRONG rear set of brake rotors.
I contacted CARiD for a refund and was initially greeted with apologies asking for pictures of the box part # for proof before sending me a shipping label. However, I was then told that "the part # on the box doesn't exist, according to the manufacturer. You should be able to install the rotors." I clarified that I ordered the correct part # for my vehicle, and now they are claiming that no error was made on their part or the manufacturer's so they are deducting the shipping AND restocking fees from my refund.
I must also note that it is extremely suspicious that multiple different support agents are emailing me with different replies on my issue.
Complete bull$#*! customer service. I will never shop here again or suggest this place to anyone.
Tip for consumers:
Don't use this site, even though the site looks nice. If you receive the wrong product, you'll have the same trouble as I am having right now trying to return it.
Products used:
I bought a different set of rear brake rotors at my local AutoZone.
Service
Value
Shipping
Returns
Quality
CaridC. – CARiD Rep
Dear Rey,
We are terribly sorry to know about your frustrating experience with our company.
We are sorry to know about your unsatisfactory experience with our store.
Please, check your email inbox for an email from Damon, our consumer relations department representative, with a compensation offered for the inconveniences caused.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.
October 2nd, 2021
I use carid often and have gotten many good items from them, but if you ever get a defective item prepared to get $#*!ed on the returns. I was sent a part that, when installing it, a poorly installed bolt snapped off within seconds of beginning to screw the nut on. Customer service $#*!ed me by saying, since it broke during installation, I can't even exchange the item. $200 gone
CaridC. – CARiD Rep
Dear Pete,
We are extremely sorry to know about the negative experience you had and would like to fix this issue as soon as possible.
Unfortunately, the information regarding the stock is not shown in real-time, therefore, the information is collected with a slight delay. We are constantly working on improving our systems to prevent issues like such from happening in the future.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
CaridC. – CARiD Rep
Dear $#*! R.,
We are extremely sorry to know about the negative experience you had and would like to fix this issue as soon as possible.
As per our return policy, we are glad to accept returns within the regular 30 days return period if the part is still in a brand new condition (never installed) and with the original box. In this particular situation, unfortunately, we cannot proceed with returning the product since the return period has expired.
In case if the product was delivered damaged or defective, we always ask to contact our customer service department as soon as possible in order to process the claim (without attempting to use, install, modify, or repair the part).
You can also find more details regarding the damage claim here: https://www.carid.com/terms-and-conditions.html
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
November 5th, 2020
Do not buy from these people. Their exchange policy and refund are scam. Once you buy something, they will do everything to prevent you from getting your money back. A V O I D!
UPDATE:
I reverse my review thanks to Chester Ha for helping me. He is responsive and on-point.
CaridC. – CARiD Rep
Dear John,
We are terribly sorry to know about your frustrating experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with top-notch customer service during these challenging times for our country and the whole world.
We are a reseller company and we work directly with the manufacturers of the products advertised on our website. Even though we do not pack the parts on our own, the shipment docs at the warehouses are equipped with all the proper tools and material packaging, as well as all packages pass final quality control prior to being given to the carrier. Unfortunately, even such measures cannot be 100% guarantee of safe delivery due to possible complication in transit.
Please, email me directly at chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
March 16th, 2023
Verified purchase
Horrible service, bought rims in December. It's now March and O still don't have them even though they have charged me and I have paid. Called customer service and they offered me $50 in compensation LOL
Do not shop here folks!
Their reply isn't even a good one. 3-4 weeks more (which is a lie) they couldn't lock in a real ETA of when they would ship. And they've been telling me 3-4 weeks for months now.
They also said they could ship the tires now (what good is that) and the rims once they arrive, which means I would have to have my shop then mount / balance / which would end up costing me more money which they also BTW wouldn't refund that portion.
Company is a straight up scam - do not order from them.
Tip for consumers:
Don’t waste your time!
CaridC. – CARiD Rep
Dear Corey,
Thank you for bringing this issue to our attention.
We are sorry to know about your unsatisfactory experience with our store.
Since you ordered the wheels and tires package, the wheels have to be mounted before shipping. Now, we are moving our fulfillment centers location and this move could take up to 3 - 4 weeks, therefore the shipping is delayed.
From what I see, we offered 2 options: ship only wheels to you directly or cancel the order for full refund.
Please, check your email inbox for details.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.
March 20th, 2023
I bought headlight from them there shipping company. Fed ex deliver to wrong address wrong house i paid 500 for them they house they deliver to. Was wrong address now they dont wat to accept responsibility replace then they refused to refund mi like the criminal thief
Service
Value
Shipping
Returns
Quality
CaridC. – CARiD Rep
Dear Jay,
Please accept our apologies for the situation with your order, and for the frustrating experience you had.
We would appreciate an opportunity to improve your experience and show you that this is not the way we usually work. We are terribly sorry to know about the inconveniences you have recently encountered.
Despite all the efforts of our team to ship and deliver the parts to you as soon as possible, we are inapplicable to affect the complications during the transit. Such issues are beyond our control.
We are gladly accepting all products in brand new (uninstalled) condition within 30 days return period and with the original box for return. Exceptions are non-returnable products. More about our return policy: https://www.carid.com/help-center/product-return.html.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconvenience caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
September 1st, 2020
And from reading other reviews, they've done that to others. Do NOT CLOSE YOUR DISPUTE/CLAIM! If you do, you'll likely be waiting months for a refund, if you get one at all. Luckily, I consulted with PayPal prior to closing it and was advised not to do it. If you do, there's nothing PayPal can do. I was also hung up on twice, rudely, after I told them I wasn't going to close my claim. This company will try to badger you into closing your claim so they can stick you with their ridiculous refund policies and steal your money. Be careful.
Products used:
None. Their products are garbage.
Service
Value
Shipping
Returns
Quality
CaridC. – CARiD Rep
Dear Billie,
We are truly sorry to know we did not manage to meet your expectations at this time.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconvenience caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
July 2nd, 2021
Ordered tool boxes waited weeks to receive them for my work truck both of them damaged called customer service had to file a claim and wait for fedex who delivered them to come pick them up taking 3 to 5 business days and inspect before they would give me a refund so basically if u buy here be prepared to wait a month plus to receive junk and get ur money back plus whatever ur bank takes to refund customer service said it is what it is my fault for buying them wouldn't recommend this site nothing but a hassle and a dead investment
Tip for consumers:
Save ur money or purchase somewhere that cares about customer service and ur hard earned money
CaridC. – CARiD Rep
Dear Richard,
We are extremely sorry to know about the negative experience you had and would like to fix this issue as soon as possible.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best to provide each client with top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
April 19th, 2023
Ordered wheels back in early Dec 2022 was suppose to arrive15days max, nothing here I am in April 2023 no wheels and have had to call 3times already to figure out where my refund is, cancelled my order 9 days ago and still no refund. Was told "when we have time to process the return then you'll get your refund". NEVER AGAIN, stay away!
Tip for consumers:
Do not buy from here was told several times parts were in stock when in fact they were not, just away to get your $$
Products used:
None
Service
Returns
CaridC. – CARiD Rep
Dear Jose,
Thank you for sharing your experience with our store!
We are terribly sorry to know we did not manage to meet your expectations at this time.
Cancellation is a two-step process and requires confirmation on the manufacturer's end in order to avoid any further complications. As the normal turnaround time for cancellation is 3-5 business days, we are unable to guarantee cancellation if the product's shipping date is set on the same day or the following one as sometimes products are shipped faster than expected.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com
July 29th, 2022
Bought some trim parts & they were cut wrong. Send them back & expected a refund & sent them back the way it was requested. I packed them with foam ends & even put bubble wrap and was told the product was damaged. These pieces are perfectly flat so there is no way they were damaged. Just a word to the wise, buy it Somewhere else. Look at the reviews, something I didn't do.
Tip for consumers:
choose another company.
Products used:
none
Returns
Quality
CaridC. – CARiD Rep
Dear John,
We are terribly sorry to know about your frustrating experience with our company.
Unfortunately, sometimes things do get damaged during the shipping process. In such cases, the side who bought the shipping label has to file a damage claim with the carrier.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com
June 8th, 2021
Verified purchase
I'm writing before this transaction is complete so more bad stuff could happen I suppose.
I ordered on May 23, today is June 8.
During that time, I've had 3 conversations with customer service regarding shipment of this order. All three times they told me it was going out "tomorrow" but it didn't.
Today I got an email saying it would be sent out tomorrow. It's the first email they've sent.
My conclusion is that the company is untrustworthy and you can't believe what the reps tell you. I would avoid this company if you have any alternatives.
Tip for consumers:
Quit while you're ahead.
Products used:
Car parts
Service
CaridC. – CARiD Rep
Dear Randy,
We are extremely sorry to know about the negative experience you had and would like to fix this issue as soon as possible.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.
July 14th, 2020
My order was placed two weeks ago today and every time I call I sit on hold until he phone just gets disconnected. I've been going through this since I made the order. This is just why I usually shop locally, I'll never order from them again I should've knew something was up by how they kept sending me emails about what's in my cart even though my order was already placed... what a joke
CaridC. – CARiD Rep
Dear Mark,
We sincerely want to remedy the situation and make things right for you.
I kindly ask you to email me with your order number to eric.kr@carid.com, so I could assist you further.
I look forward to your reply.
FAQs
CARiD Reviews - 2.7 Stars? ›
CARiD has a rating of 2.73 stars from 4,692 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CARiD most frequently mention customer service, credit card, and next day problems. CARiD ranks 34th among Auto Parts sites.
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Is CARiD a good place to buy from? ›CARiD has a rating of 2.73 stars from 4,692 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CARiD most frequently mention customer service, credit card, and next day problems. CARiD ranks 34th among Auto Parts sites.
Who is CARiD owned by? ›Steven is the Co-Founder of Onyx and the iD Brands (CARiD.com, BOATiD.com, MOTORCYCLEiD.com etc...).
Who is RockAuto biggest competitor? ›The closest competitor to the rockauto.com is partsgeek.com that ranks 17086 worldwide, 4025 in United States. According to our estimations partsgeek.com is getting 6.4M visits in March 2023 and the authority score of this domain is 57.
What is the RockAuto controversy? ›MADISON, Wis. – A jury has determined that RockAuto, a Madison, Wis. -headquartered internet-based auto parts seller, violated federal law when it failed to hire a qualified job applicant because of his age, the U.S. Equal Employment Opportunity Commission (EEOC) announced today.
Who is RockAuto owned by? ›About. Member of Taylor family, owners of auto parts retailer, RockAuto.com, since 1999.
What is the best marketplace for auto parts? ›
The best websites to sell auto parts are the ones that were designed for both the seller and the buyer, ensuring that the experience for everyone in the marketplace is reliable, professional, secure, and safe. Amazon, eBay, and Walmart come out on top of that list. Here is why.
Which is better the OEM or the genuine parts? ›OEM parts are manufactured to fit your vehicle and work like they're supposed to with your car's systems. Longer life. Because they are made in the same way as genuine parts, OEM parts tend to be more reliable than aftermarket parts and last for longer.
Is it better to buy OEM parts? ›OEM parts are guaranteed to fit and almost always come with a manufacturer-backed warranty. They may cost more than what the aftermarket offers, but the trade-off is a likely simpler purchase process. If you're looking for a fast, simple experience and don't mind paying extra, OEM is often the way to go.
Is OEM used auto parts legit? ›OEM parts are just as reliable as genuine parts, but you get them for a better value. Aftermarket. Once a car is built, companies can manufacturer parts that will work for that vehicle. To do this, they buy the rights to make the parts.
Is Detroit Axle good quality? ›I'd say yes, Detroit Axle is a decent choice for entry-level replacement parts. Especially for American vehicles. (For strictly foreign cars, you can also consider Beck/Arnley, an underrated brand.) In other suspension components such as tie rod ends or control arms, however, Moog is vastly superior.
Is CarParts com a real website? ›CarParts.com (formerly U.S. Auto Parts Network, Inc.) is an American online provider of aftermarket auto parts, including collision parts, engine parts, and performance parts and accessories. The company is headquartered in Torrance, California and was founded in 1995 by Sol Khazani and Mehran Nia.
Is CARiD a US company? ›Where is CARiD.com 's headquarters? CARiD.com is located in Cranbury, New Jersey, United States .
What websites should I use to buy a car? ›- Our Top Picks.
- CarGurus.
- Autotrader.
- CarsDirect.
- Hemmings.
- Autolist.
- AutoTempest.
- Cars & Bids.
To date, apart from the main store, the company has local stores and distribution centers in every state of the country.
Who owned Eagle cars? ›
Eagle was a brand of the Chrysler Corporation following the purchase of American Motors Corporation (AMC) in 1987 and marketed through the end of the 1998 model year.
Who bought Carquest? ›In 2021, Advance Auto Parts announced plans to open retail stores under the Carquest name.
Who is the largest auto parts supplier in the US? ›# 1: Dana Inc.
Dana Incorporated is one of America's largest suppliers of the drivetrain, sealing, and thermal-management technologies for auto industry worldwide.
According to Similarweb data of monthly visits, rockauto.com's top competitor in March 2023 is partsgeek.com with 8.5M visits.
Who are the top manufacturers of auto parts? ›Summary. MarkLines Co., Ltd. has compiled a FY2021 ranking of automotive parts suppliers in terms of sales (comparing the sales of each company's automotive businesses in U.S. dollars). The top five suppliers on the list are Bosch, Denso, ZF, Hyundai Mobis, and Magna.
Are RockAuto parts used? ›Are all your parts new, or do you sell some remanufactured or used parts? All parts we sell are new unless otherwise stated. We do sell many remanufactured parts. If a part is remanufactured, it will state 'remanufactured' or 'reman' in the part's description.
Are Dorman parts any good? ›From replacement parts to performance upgrades, Dorman is an aftermarket brand you can trust. Since 1918, Dorman has continued to provide high-quality aftermarket solutions for automotive maintenance. Today, their catalog includes tens of thousands of products for different vehicle makes and models.
Who bought cost less auto parts? ›Parts Authority announced it has acquired Cost Less Auto Parts and Automotive Products (Cost Less), adding four new locations in the Washington and Oregon markets. The deal closed on Dec. 3.
How much does RockAuto make a year? ›RockAuto revenue is $41.0M annually. After extensive research and analysis, Zippia's data science team found the following key financial metrics. RockAuto has 50 employees, and the revenue per employee ratio is $820,000. RockAuto peak revenue was $41.0M in 2022.
Does RockAuto have transmissions? ›Get Your Transmission Authority Transmission Today
We've made it a point to only partner with the best. To buy a Transmission Authority remanufactured transmission, please visit our preferred partner, RockAuto.
How old is RockAuto? ›
RockAuto, LLC was founded in Madison, Wisconsin in 1999 by the Taylor family. Their engineering background, passion for old cars, and desire to liberate information hidden behind the auto parts store counter led the Taylors to start RockAuto.
Why are the car parts cheaper online than in store? ›On the positive side, these online stores have enormous inventories and ship within a few days (depending on the part, where you are, and where the warehouse is located) and pricing is often cheaper than in-store fronts that deal with overhead costs.
Who is O Reilly auto Parts competitor? ›O'Reilly Auto Parts's competitors. O'Reilly Auto Parts's competitors and similar companies include Dorman Products, Advance Auto Parts, AutoZone, Genuine Parts Company and LKQ. O'Reilly Auto Parts is a specialty retailer of automotive aftermarket parts, tools, supplies, equipment, and accessories.
What is the cheapest website to buy car parts? ›- Rock Auto. Dirt Cheap Car Parts. Customer Service. ...
- Car-Part.com – Best for Used Car Parts. Website: Car Parts. ...
- eBay Motors. Most extensive Online Inventory of Used and New Car Parts. ...
- Advance Auto Parts. Buy online and pick it up at the local store. ...
- Amazon Auto Parts. Website: Amazon Auto Parts.
- Best no-contract plan: PacificLight. Currently, PacificLight is the only retailer that offers no-contract plans. ...
- Best 6-month fixed-price plan: Geneco. ...
- Best 12-month fixed-price plan: Senoko Energy and Geneco. ...
- Best 18-month fixed-price plan: Tuas Power. ...
- Best 24-month fixed-price plan: Senoko Energy and Geneco.
Cons of OEM Parts
Cost: OEM parts can be more expensive than aftermarket parts. This is because they are produced by the original equipment manufacturer and may include a markup from the dealership. Availability: Some OEM parts may not be readily available, especially for older or less common vehicles.
For example, if a car has been modified with cheap, low-quality parts that don't fit properly or have been installed incorrectly, this can make the car less desirable to potential buyers and may lead to a lower resale value.
Is it OK to use non OEM parts? ›These may be less expensive than original parts but can have potentially devastating consequences for safety, productivity and performance as non-OEMs do not have the original drawings, process specifications and equipment to make the right replacement part for a valve.
What are the pro and cons of OEM? ›OEMs provide service that aligns with their warranty standards. An OEM also will have a track record of service that demonstrates your preference for their service. The drawbacks of OEM service are cost and inflexibility. Typically, OEM service is expensive because much of the risk mitigation is built into the price.
How can you tell if an aftermarket is an OEM? ›- Fake OEM Part Aren't Identical to Originals. Counterfeiters focus on the most frequently replaceable parts of a car such as brake pads, oil filters, and spark plugs. ...
- Check the Certificate of Authenticity. A visual inspection may not be enough to tell a real from a fake OEM part. ...
- Find A Trustworthy Repair Shop.
What is the best auto transport company to use? ›
| Car Shipping Company | Our Rating | Better Business Bureau (BBB) Customer Rating |
|---|---|---|
| 1. Montway Auto Transport | 9.3 | 4.6 / 5.0 |
| 2. Sherpa Auto Transport | 9.2 | 4.9 / 5.0 |
| 3. SGT Auto Transport | 9.2 | 4.7 / 5.0 |
| 4. American Auto Shipping | 9.2 | 4.7 / 5.0 |
- Edmunds.com. Edmunds is one of the more popular car review websites, with an average of 16 million unique visitors per month. ...
- Cars.com. Cars.com is one of the largest online automotive listing sites, with over 30 million monthly visitors. ...
- DealerRater. ...
- AutoTrader. ...
- Carfax. ...
- CarGurus. ...
- SureCritic. ...
- Carwise.
- Porsche Taycan Turbo S- this is the best car Configurator. ...
- Bentley Configurator- this company offers one of the easiest and most sorted out procedures for configuration. ...
- Audi Configurator- one of the biggest advantages of this brand is that it has several models to offer.
- AutoLeap.
- Shopmonkey.
- Shop-Ware.
- Tekmetric.
- CCC Intelligent Solutions.
- Alldata.
- ShopLite.
- Autoflow.
- #1 Montway Auto Transport: Best Overall.
- #2 Sherpa Auto Transport: Best for Locked-In Rates.
- #3 AmeriFreight: Best Discounts.
All car shipping companies have to register with the Federal Motor Carrier Safety Administration (FMCSA). The FMCSA will issue them with a motor carrier number. If an auto transport company doesn't have this number, they're not authorized to operate. You should be able to find this number on the company's website.
What is the most cost effective way to transport a car? ›Yes, the cheapest way to ship a car is on open transport. An open carrier often costs hundreds of dollars less than an enclosed carrier.
Where can I find unbiased car reviews? ›- Edmunds. Edmunds works to empower, engage, and educate automotive consumers through its in-depth car reviews. ...
- Consumer Reports. Consumer Reports is known for its excellent, unbiased car reviews. ...
- Car and Driver. ...
- AutoGuide.com.
Since 1926, Kelley Blue Book has been one of the most trusted names in the auto industry. You might say we literally "wrote the book on car values". And today there's no better place to find the value of your current car than KBB.com.
Is Kelley Blue Book reliable? ›The Kelley Blue Book—and its equally popular website—is one of the most trusted guides for automobile pricing, used by those who are buying or selling cars. Kelley assesses the following values: private party value, trade-in value, suggested retail value, and certified pre-owned (CPO) value.
What is the most successful car dealership? ›
| Rank | Dealership group name | Total wholesale units |
|---|---|---|
| 1 | CarMax Inc. † | 263,061 |
| (804) 747-0422; carmax.com | ||
| 2 | AutoNation Inc.† | 111,096 |
| (954) 769-7000; autonation.com |
- autozone.com.
- carview.co.jp.
- rockauto.com.
- goo-net.com.
- oreillyauto.com.
2022: State of Car Sales in America
The Toyota Camry is the only car that ranks in the top 10 most sold vehicles of 2022.
AutoCheck ® vehicle history reports deliver information on reported accidents, odometer rollback, lemon vehicles, branded titles and much more.
Who has best self driving software? ›Mobileye. Mobileye, a pioneer in ADAS and other life-saving technologies, is the market leader in self-driving enablement. Using its skillsets in active driver safety and machine vision, Mobileye has created a world-class autonomous vehicle platform.
What is the best Carfax or AutoCheck? ›Carfax reports are more comprehensive than AutoCheck — unlike AutoCheck, they include information on any maintenance or service that was reported. But all of this information comes at a cost — Carfax reports are pricier than AutoCheck reports.